Initiatives Conseils Afrique - Secure File Recovery

To protect your data, please select a verification method below.
If your request is valid, a temporary secure download link will be emailed to you.

Processing your request

1) Select a Method

2) Enter Your Information

Adresse e-mail

Numéro de commande

We couldn't verify your information.

Please check your details and try again.

Email delivery failed.

Your order was verified but we could not send the download link. Please contact support and quote your order number.

Too many attempts.

For security reasons, access has been temporarily restricted due to multiple failed verification attempts.

Repeated attempts may result in longer restrictions (1 hour / 24 hours).

Change verification method | Contact support

2) Enter Your Information

Which tender did you purchase?

Adresse e-mail

Numéro de téléphone

Please fill in all fields correctly.

Enter a valid email and phone number.

Could not send code.

SMS delivery failed. Please try the Email + Order Number method or contact support.

Too many attempts.

3) Enter Verification Code

Code expires in 10:00

Incorrect code.

Please try again.

Too many wrong attempts.

Please request a new code.

Code expired.

Please request a new code using the Resend button below.

Session expired.

Please start over.

Didn't receive it?

2) Enter Your Information

Adresse e-mail

Payment / Transaction Reference Enter the gateway transaction ID or bank transfer reference you received when paying.

Please fill in all fields correctly.

Enter a valid email and payment reference (letters, numbers, hyphens, spaces allowed).

Email delivery failed.

Your order was verified but we could not send the download link. Please contact support and quote your order number.

No matching order found.

The email address or payment reference does not match any completed order. Please check and try again.

Too many attempts.

2) Enter Your Email

Enter the email address you used when purchasing. If a valid completed order exists, a fresh download link will be sent to your inbox.

Adresse e-mail

Please enter a valid email address.

Check the format and try again.

Too many attempts.

Email delivery failed.

Your order was verified but we could not send the download link. Please contact support and quote your order number.

Daily regeneration limit reached.

You have requested the maximum number of new links for today. Please try again after 24 hours, or contact support.

This method sends a link to the most recently purchased order on your email. If you have multiple orders, use "Email + Order Number" for a specific one.

Security Best Practices Learn more →

Neutral message: "If a purchase exists, an email will be sent."
Temporary links (e.g., 24 hours) + limited downloads (e.g., 3).
Attempt limits + progressive lockout.
Logs: IP address, device, timestamp, method used.

Processing your secure file recovery request...

1) Select a Method

2) Enter Your Information

2) Enter Your Information

3) Enter Verification Code

2) Enter Your Information

2) Enter Your Email

Contact Support

Security Best Practices Learn more →

Recover your purchased tender documents securely

Processing your secure file recovery request...

1) Select a Method

2) Enter Your Information

2) Enter Your Information

3) Enter Verification Code

2) Enter Your Information

2) Enter Your Email

Contact Support

Security Best Practices Learn more →